EXCHANGES & RETURNS POLICY

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EVENT, EXPO and MARKET PURCHASES

 

TTS appreciates your business and we want you to be 100% satisfied with your purchase of The Truth Solution Products.

At our events, expos and markets we give product demonstrations prior to your purchase of any of our jewelry, auto, furniture, pet care and sneaker care cleaning products to ensure your purchase satisfaction. We recommend that you visit an event, expo, flea market or market location near you to sample the products before you purchase online.

 

ONLINE PURCHASES

 

The Truth Solution Online was designed to provide a way for prior and repeat customers, associates, members, partners and market reps who use our products, programs and services a needed means to connect to our amazing products online. Our Associates, Affiliates, Partners, Online Shoppers and Members are required to create a shoppers profile and a ship to address confirmation to assist with order protection and to help fight credit card and charge back fraud. All new customer orders and/or items will not be shipped prior to address conformation and the payment has been settled by your bank or credit card processing company.

EXCHANGES


If you purchased an item from 
thetruthsolution.com and want to exchange it for a different color, size or style, you can do so by returning the item, within 15 days of receiving the shipment to the address below with a copy of your original receipt and a written explanation of the items you would like to exchange. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability on thetruthsolution.com or by calling customer service at (866) 606-7101 (option 4) or emailing info@thetruthsolution.com.

 

RETURNS


Item(s) purchased from 
thetruthsolution.com must be returned in new, unused condition and must be unopened in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 7% restocking fee.

 

The Truth Solution reserves the right to make changes to this Policy and Terms of service. Those changes will become effective 30 days after notice of them are posted on any of the Truth Solution family of websites. If you have any questions regarding privacy policy, please send your inquiry via email to info@thetruthsolution.com. to contact by mail The Truth Solution, Tampa Florida 33592 phone: 1866.606.7101

THE TRUTH SOLUTION - TTS FAMILY OF COMPANIES